Shifts and time clock
Staff clock in and out on the Register. Each shift records hours worked, breaks, and the tips and commission earned during it, and feeds straight into Payroll.
Turn on time tracking
Time tracking is set per person. Open the employee under Settings›Employees and turn on Track time, then enter their Hourly rate ($). On the web, it's Track hours (clock in / clock out at the register) at Manage → Employees.
PIN sign-in must be on, and so must the Shifts app. See Employees and roles.
Clock in
When a time-tracked employee signs in without an open shift, the Register asks Start your shift? Tap Clock in.
Tapped Not now? Tap Clock in at the top of the screen whenever you're ready.
Once you're clocked in, the top of the screen shows the time you've worked and the tips you've made this shift.
Take a break
Tap your shift time at the top of the screen to open Shift, then tap Start break. The top of the screen shows your break timer. When you're back, open Shift again and tap End break.
Breaks are unpaid: they're taken off the hours worked. Shift shows the time since you clocked in, your break time, the time you've Worked and your Tips this shift, with a timeline of each break.
Clock out
Open Shift, tap Clock out and confirm. The Register shows the length of the shift and any break.
Signing out or locking the Register doesn't clock you out. Your shift keeps running until you clock out, even if you sign in on another register.
See shifts
On the Register, open Shifts from the Apps drawer. Pick 7d, 14d or 30d. The summary shows the number of shifts, total hours, tips and commission.
Everyone can see their own shifts. With the Edit Shifts permission, tap Me to switch to All staff or pick one person.
Fix a shift on the Register
With Edit Shifts, tap a shift in Shifts to open Edit Shift.
| Field | What to change |
|---|---|
| Clock In | The date and time they started |
| Clock Out | When they finished. Tap Add clock out to close a shift someone forgot to clock out of. |
| Break (minutes) | Total break time |
| Note | Why you changed it. Optional. |
Net worked shows the paid time as you edit. Tap Save. The shift is marked edited, and the next time it's opened, Previously edited shows who changed it, when, and the original times.
Fix, add or remove shifts on the web
Go to Manage → Payroll. The Shifts section lists every shift in the pay period.
- Fix a shift: click it, change the clock-in, clock-out, break or note, and click Save shift. For a shift that's still open, turn on Clock them out.
- Add a missed shift: click Add shift, pick the employee and enter the times. It's marked as added by you.
- Remove a shift: click it and click Remove shift. It comes off payroll and the exports.
Times are shown and entered in the location's time zone, so they match the store's clock wherever you are.
On the web, editing shifts is open to the account owner and to team members with Point of Sale set to Manage.
Pay rates and shifts
A shift is paid at the employee's hourly rate when they clocked in. If you change someone's rate, it applies from their next shift. A shift you add on the web uses their current rate.