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Returns

30 days to make sure it fits.

Set it up, run real sales on it. If it isn't right for your business, send it back within 30 days of delivery for a full refund.

What to send back

Hardware back in its original packaging with every part and cable.

Return shipping

Free if it arrived damaged or faulty. For any other return, you cover the return shipping.

Your refund

Refunded to your original card within 5 business days of the return arriving. No restocking fee.

Starting a return

Open a support ticket from the web or the Paybrain app with your order email. We'll send a return label and instructions. There's no account to cancel and nothing to unsubscribe from — Paybrain has no monthly software fee.
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